{"id":1549,"date":"2023-05-24T01:39:19","date_gmt":"2023-05-23T17:39:19","guid":{"rendered":"https:\/\/digitspark.co\/blog\/%e3%80%8c%e6%95%b8%e6%93%9a%e7%b4%a0%e9%a4%8a%e3%80%8d%e7%9a%84%e6%84%8f%e7%be%a9%ef%bc%9b%e6%b1%ba%e7%ad%96%e8%80%85%e8%a9%b2%e5%85%b7%e5%82%99%e7%9a%84%e6%95%b8%e6%93%9a%e7%b4%a0%e9%a4%8a\/"},"modified":"2025-12-13T06:12:22","modified_gmt":"2025-12-12T22:12:22","slug":"%e3%80%8c%e6%95%b8%e6%93%9a%e7%b4%a0%e9%a4%8a%e3%80%8d%e7%9a%84%e6%84%8f%e7%be%a9%ef%bc%9b%e6%b1%ba%e7%ad%96%e8%80%85%e8%a9%b2%e5%85%b7%e5%82%99%e7%9a%84%e6%95%b8%e6%93%9a%e7%b4%a0%e9%a4%8a","status":"publish","type":"blog","link":"https:\/\/digitspark.co\/en\/blog\/%e3%80%8c%e6%95%b8%e6%93%9a%e7%b4%a0%e9%a4%8a%e3%80%8d%e7%9a%84%e6%84%8f%e7%be%a9%ef%bc%9b%e6%b1%ba%e7%ad%96%e8%80%85%e8%a9%b2%e5%85%b7%e5%82%99%e7%9a%84%e6%95%b8%e6%93%9a%e7%b4%a0%e9%a4%8a\/","title":{"rendered":"[Understanding Data] A Brief Discussion on the Significance of &#8220;Data Literacy&#8221;; What Data Literacy Skills Should Decision Makers Possess?"},"content":{"rendered":"<h1><span style=\"color: #ccae7b; font-size: 12pt;\">#DataReading #DataLiteracy #DecisionMaking<\/span><\/h1>\n<h2><span dir=\"auto\">What is &#8220;data literacy&#8221;? Why is it important?<\/span><\/h2>\n<p><span dir=\"auto\">Modern people rely on the internet at all times, and the same is true for businesses. The development of the internet and the wave of digitalization have further propelled businesses and individuals toward datafication. Just as everyone on the street is using a smartphone, the explosion of the internet world is causing people, whether consciously or unconsciously, to be influenced by the enormous power of data in their lives and choices.<\/span><\/p>\n<p><span dir=\"auto\">For businesses,\u00a0<\/span><strong><span dir=\"auto\">&#8220;data&#8221; is both the lifeblood for planning strategies and keeping production running, and a driving force for accelerating various forms of business competition<\/span><\/strong><span dir=\"auto\">\u00a0. How can the power of data benefit businesses? The answer is that everyone must possess &#8221;\u00a0<\/span><strong><span dir=\"auto\">data literacy<\/span><\/strong><span dir=\"auto\">\u00a0.&#8221;<\/span><\/p>\n<p>What exactly is &#8220;data literacy&#8221;? Its core value, in its simplest sense, is:<\/p>\n<blockquote><p>Developing a person with sufficient knowledge and skills in using tools enables them to select data that is &#8220;useful to my goals&#8221; from the vast sea of \u200b\u200binformation and to conduct objective interpretation and analysis.<\/p><\/blockquote>\n<p><span dir=\"auto\">In this way, when we want to use data to assist in any action, we will not fall into information anxiety, thinking &#8220;this seems useful, that may also be important&#8230;&#8221; and blindly collect data, ultimately unable to choose &#8220;what to look at and what to use&#8221;; we will also be unable to think about the correlation between available data and draw meaningful conclusions, and ultimately be overwhelmed by the massive amount of information.<\/span><\/p>\n<p><span dir=\"auto\">&#8220;Data literacy&#8221; encompasses a wide range of knowledge and skills. If we focus solely on data literacy in the context of &#8220;corporate work,&#8221; it includes the cultivation of many\u00a0<\/span><strong><span dir=\"auto\">logical abilities<\/span><\/strong><span dir=\"auto\">\u00a0and\u00a0<\/span><strong><span dir=\"auto\">functional skills<\/span><\/strong><span dir=\"auto\">\u00a0.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-3400 alignnone\" src=\"https:\/\/digitspark.co\/wp-content\/uploads\/2023\/05\/shutterstock_2182540103.jpg\" alt=\"\u63d0\u5347\u6c7a\u7b56\u80fd\u529b\" width=\"628\" height=\"263\" \/><br \/>\nImage source: Internet<\/p>\n<h2><span dir=\"auto\">What data literacy skills should decision-makers possess to achieve business success?<\/span><\/h2>\n<p><span dir=\"auto\">To smoothly drive various business activities (such as selling products), everyone in the company needs a certain level of data literacy. This includes not only decision-makers and managers, but also project implementers, business developers, and frontline service providers in every detail of their work. The difference lies in the fact that the required data literacy skills and depth will vary depending on the specific role and area of \u200b\u200bwork; we will discuss these in more detail in the future. This article mainly explores &#8221;\u00a0<\/span><strong><span dir=\"auto\">the data literacy required by decision-makers<\/span><\/strong><span dir=\"auto\">\u00a0,&#8221; such as senior managers and project leaders. For these individuals, &#8221;\u00a0<\/span><strong><span dir=\"auto\">cultivating data literacy is to enhance their ability to make effective decisions and lead teams<\/span><\/strong><span dir=\"auto\">\u00a0.&#8221;<\/span><\/p>\n<h3><span dir=\"auto\">I. Identify and filter the necessary data<\/span><\/h3>\n<p>Therefore, one of the data literacy skills for decision-makers is &#8220;determining what data I need.&#8221; This is a solid ability to apply knowledge accumulated by decision-makers through long-term in-depth work in their own industry, paying attention to trends and consumer behavior, and constantly participating in various business activities of the company.<\/p>\n<blockquote><p>In this way, before starting data collection, decision-makers can assess: What is the goal I want to achieve this time? Based on this overarching goal, what are the sub-goals I set for each stage? What are the costs I can control?<\/p><\/blockquote>\n<p><span dir=\"auto\">Only after considering the above can we\u00a0<\/span><strong><span dir=\"auto\">establish useful data collection metrics<\/span><\/strong><span dir=\"auto\">\u00a0. Then, we can utilize AI and digital tools to help us capture data based on these metrics, and even perform preliminary screening after capture, streamlining the scope of information that requires significant manpower for reading and analysis. This allows decision-makers to save considerable time on data processing, ensuring that the data they have\u00a0<\/span><strong><span dir=\"auto\">is unbiased and truly aligns with the overall goals<\/span><\/strong><span dir=\"auto\">\u00a0. It allows decision-makers to focus on analyzing: the relationships between these data points, and what their underlying meaning is. Based on these newly discovered facts and speculations, what efforts can the company team make to achieve the company&#8217;s goals and improve its shortcomings?<\/span><\/p>\n<p><img decoding=\"async\" class=\"wp-image-3401 alignnone\" src=\"https:\/\/digitspark.co\/wp-content\/uploads\/2023\/05\/shutterstock_667598695.jpg\" alt=\"\u6311\u9078\u6578\u64da\" width=\"628\" height=\"353\" \/><br \/>\nImage source: Internet<\/p>\n<h3><span dir=\"auto\">II. Assessing the quality of data and information<\/span><\/h3>\n<p><span dir=\"auto\">Another important quality that decision-makers must possess is the ability to &#8221;\u00a0<\/span><strong><span dir=\"auto\">appreciate the quality of data and information<\/span><\/strong><span dir=\"auto\">\u00a0&#8220;.<\/span><\/p>\n<p><span dir=\"auto\">Even if decision-makers have thoroughly reviewed the data and metrics they acquire during the initial stages of\u00a0<\/span><strong><span dir=\"auto\">project implementation, market, environmental, and human factors can still change frequently during actual project execution. This can cause the originally designed metrics and the data obtained to no longer accurately reflect actual needs<\/span><\/strong><span dir=\"auto\">\u00a0. Decision-makers must avoid being bound by past experience when leading their teams towards the overall goal, and constantly reflect on and validate whether the data they\u00a0<\/span><strong><span dir=\"auto\">currently<\/span><\/strong><span dir=\"auto\">\u00a0have is still useful for achieving the objective , and most importantly,\u00a0<\/span><strong><span dir=\"auto\">whether this data accurately reflects the current situation<\/span><\/strong><span dir=\"auto\">\u00a0.<\/span><\/p>\n<blockquote><p>The quality of data (its authenticity and usability) is crucial for decision-makers and the entire corporate team. If decision-makers cannot judge the quality of data, then the large amount of data painstakingly collected is almost entirely unreliable.<\/p><\/blockquote>\n<p>For example, if the following situation occurs:<\/p>\n<p><img decoding=\"async\" class=\"wp-image-3402 alignnone\" src=\"https:\/\/digitspark.co\/wp-content\/uploads\/2023\/05\/Teal-Illustrated-Iceberg-Graph-Concept-Map-Graph-.png\" alt=\"\u5224\u65b7\u6578\u64da\" width=\"800\" height=\"503\" \/><\/p>\n<p>What should we do?<\/p>\n<p><strong><span dir=\"auto\">Decision-makers need to reflect on what went wrong, compare the indicators designed in the two reports<\/span><\/strong><span dir=\"auto\">\u00a0, and see which one better aligns with corporate goals and consumer realities? Or perhaps neither aligns and the indicators need to be reassessed? Or maybe the product advertising goals were flawed from the start? &#8230;There are countless questions that can arise from this kind of thinking.<\/span><\/p>\n<p><span dir=\"auto\">With today&#8217;s technology, anyone can access a wealth of data, but this data is often misused, and the resulting interpretations are often inaccurate. Rational decision-makers don&#8217;t accept all data blindly; they need to constantly reflect, critique, and verify in order to lead their teams to &#8221;\u00a0<\/span><strong><span dir=\"auto\">do meaningful work with useful data<\/span><\/strong><span dir=\"auto\">\u00a0.&#8221;<\/span><\/p>\n<h3><span dir=\"auto\">III. Using data analysis to make decisions<\/span><\/h3>\n<p><span dir=\"auto\">Once the decision-making process achieves the first two points\u2014&#8221;the data I obtained meets the objectives, and the data quality is correct and practical&#8221;\u2014then the subsequent factual analysis, planned response strategies, and suggested implementation methods based on this data can truly help the entire team.<\/span><\/p>\n<p><strong><span dir=\"auto\">How do decision-makers analyze data?\u00a0<\/span><\/strong><a href=\"https:\/\/www.amazon.co.uk\/Jordan-Morrow\/e\/B08LHKGSD8%3Fref=dbs_a_mng_rwt_scns_share\" target=\"_blank\" rel=\"noopener\"><span dir=\"auto\">Jordan Morrow,<\/span><\/a><span dir=\"auto\">\u00a0Vice President of BrainStorm, known as the &#8220;Godfather of Data Literacy,&#8221;\u00a0presents his\u00a0<strong>four-level insights into data analysis<\/strong>\u00a0in his book\u00a0<\/span><a href=\"https:\/\/www.books.com.tw\/products\/0010928251\" target=\"_blank\" rel=\"noopener\"><span dir=\"auto\">*Data Literacy*<\/span><\/a><span dir=\"auto\">\u00a0. He explains how decision-makers analyze known facts and useful data collected from the past and present to draw conclusions and then develop and implement strategies.<\/span><\/p>\n<p><span dir=\"auto\">Let&#8217;s first use the diagram below to briefly illustrate\u00a0<\/span><strong><span dir=\"auto\">the four levels of &#8220;the logic of data analysis&#8221;<\/span><\/strong><span dir=\"auto\">\u00a0: descriptive analysis and diagnostic analysis, which interpret the past and present; and predictive analysis and indicative analysis, which understand the present and predict what to do in the future.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3403 alignnone\" src=\"https:\/\/digitspark.co\/wp-content\/uploads\/2023\/05\/Teal-Illustrated-Iceberg-Graph-Concept-Map-Graph.png\" alt=\"\u6578\u64da\u5206\u67904\u5c64\u6b21\" width=\"800\" height=\"600\" \/><\/p>\n<p>The above is the core logical thinking. We can use simple examples to illustrate what practical applications might look like:<\/p>\n<h4>1. <span dir=\"auto\">When an event occurs within the company, we activate &#8220;descriptive analytics&#8221; to gain a comprehensive understanding of the facts.<\/span><\/h4>\n<p><span dir=\"auto\">For example:\u00a0<\/span><strong><span dir=\"auto\">&#8220;In the previous quarter, our perfect delivery rate for customer orders decreased by 5% compared to the quarter before last.&#8221;<\/span><\/strong><\/p>\n<p><span dir=\"auto\">Next, in order to understand the whole picture, we checked the shipment statistics of each production line in the previous quarter and found that production line A had delayed the delivery of preliminary products to production line B by 3 days. As a result, 20% of the raw materials prepared by production line B in advance expired and could not be used, and emergency restocking was required. This series of delays delayed the delivery of orders to customers.<\/span><\/p>\n<h4>2. <span dir=\"auto\">Use &#8220;diagnostic analysis&#8221; to gain a comprehensive understanding of the operational and transportation effectiveness of production lines A and B, as well as internal and external communication within A and B, and analyze the underlying issues.<\/span><\/h4>\n<ul>\n<li><span dir=\"auto\"><span dir=\"auto\">Why is production line A experiencing delays? Is it due to insufficient manpower? Insufficient machinery? Inadequate management? Or external factors (such as power outages or windstorms)? Why did it not experience delays before but does now?<\/span><\/span><\/li>\n<li><span dir=\"auto\"><span dir=\"auto\">What did Production Line B do on the day the delay was discovered? Did the refrigeration equipment for the raw materials stored on Production Line B function properly?<\/span><\/span><\/li>\n<\/ul>\n<h4>3. <span dir=\"auto\">Propose solutions by combining &#8220;descriptive analysis&#8221; and &#8220;diagnostic analysis,&#8221; for example:<\/span><\/h4>\n<ul>\n<li><span dir=\"auto\"><span dir=\"auto\">Production lines A and B should establish their own contingency mechanisms for unexpected situations that can be coordinated with other lines, such as refrigeration equipment, backup power and manpower.<\/span><\/span><\/li>\n<li><span dir=\"auto\"><span dir=\"auto\">Project personnel at company headquarters, production line A, and production line B should report to both lines before a crisis is anticipated (when A anticipates a possible delay, rather than when a delay has already occurred) so that adjustments can be made flexibly.<\/span><\/span><\/li>\n<\/ul>\n<blockquote><p>Next, when decision-makers address immediate problems and look towards the next strategic move\u2014such as planning next year&#8217;s goals and the company&#8217;s execution direction over the next three years\u2014we can see the application of &#8220;predictive analysis&#8221; and &#8220;indicative analysis,&#8221; for example:<\/p><\/blockquote>\n<h4>4. <span dir=\"auto\">&#8220;Predictive analytics&#8221; uses past experiences of successful\/failed problem-solving to predict what will happen if the current state of the business changes.<\/span><\/h4>\n<p>When the boss decides to raise business standards by another 5% next year, the boss and decision-makers need to calculate, based on past performance, that &#8220;the output of the product line needs to be increased by 15% to be sufficient to supply customers.&#8221;<\/p>\n<ul>\n<li><span dir=\"auto\"><span dir=\"auto\">Policymakers predict that the likelihood of delays and unforeseen events between production lines will increase in the future.<\/span><\/span><\/li>\n<li><span dir=\"auto\"><span dir=\"auto\">Furthermore, measures should be taken to prepare for future problems: developing backup raw material\/transportation suppliers, adjusting production line workflows, recruiting new human resources, etc. Only after everything is arranged can we ensure that the goals can be successfully achieved.<\/span><\/span><\/li>\n<\/ul>\n<h4>5. <span dir=\"auto\">Finally, the &#8220;indicative analysis&#8221; leans more towards a macro perspective, reflecting the vision and strategic thinking that business leaders should possess.<\/span><\/h4>\n<ul>\n<li><span dir=\"auto\"><span dir=\"auto\">For example, based on Asian trend observations, demand for product A is expected to increase significantly over the next two years. It is recommended to combine this with improved trade policies, focusing on capturing market share in a specific region, such as aggressively expanding into the South Asian market. However, the question of &#8220;how to capture&#8221; this market involves resource consumption, and how companies should allocate resources accordingly\u2026<\/span><\/span><\/li>\n<li><span dir=\"auto\"><span dir=\"auto\">For example, today&#8217;s consumer market information is data-driven, with humans and AI working together. Companies use this to optimize strategies, execute strategies, and then collect data again in a cycle.<\/span><\/span><\/li>\n<\/ul>\n<p><span dir=\"auto\">Decision-makers need to use these four different analytical capabilities interchangeably at all times. For example, when conducting &#8220;predictive analysis,&#8221; they should also incorporate &#8220;descriptive and diagnostic analysis&#8221; to observe whether their predictions align with the current state of their business. Have competitors made similar decisions? What were the available resources of competitors at that time, and what were the results? In short,\u00a0<\/span><strong><span dir=\"auto\">there is no hierarchy or order among these four stages; they coexist<\/span><\/strong><span dir=\"auto\">\u00a0.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3404 alignnone\" src=\"https:\/\/digitspark.co\/wp-content\/uploads\/2023\/05\/shutterstock_1549204637.jpg\" alt=\"\u6307\u793a\u6027\u5206\u6790\" width=\"631\" height=\"361\" \/><br \/>\nImage source: Internet<\/p>\n<h2><span dir=\"auto\">Finally, let&#8217;s summarize the key points of today&#8217;s article:<\/span><\/h2>\n<p><span dir=\"auto\">In a company, everyone needs to possess different aspects of &#8220;data literacy&#8221; due to their job functions and knowledge scope. Data literacy encompasses many things, and the level of mastery required varies from person to person, but its core value remains unchanged: &#8221;\u00a0<\/span><strong><span dir=\"auto\">to enable humans to select useful data and conduct objective interpretation and analysis when faced with massive amounts of data<\/span><\/strong><span dir=\"auto\">\u00a0.&#8221;<\/span><\/p>\n<p><span dir=\"auto\">As\u00a0<\/span><strong><span dir=\"auto\">decision-makers within a company, it&#8217;s essential to cultivate data literacy skills\u2014the ability to analyze data, gain insights, and enhance decision-making capabilities<\/span><\/strong><span dir=\"auto\">\u00a0. How can this be cultivated? It can begin with the four levels of &#8220;the logic of data analysis&#8221;: analyzing various problems that have occurred, are occurring, and may occur in the past, present, and future of the company. This allows for a better understanding of the execution costs and effectiveness of various plans within the company, leading to increasingly beneficial decisions for all employees.<\/span><\/p>\n<p><span dir=\"auto\">These are our views on data literacy. Digit Spark will continue to research various topics related to data literacy and discuss them with our readers. If you are also interested in data literacy and data marketing, please feel free to contact us and discuss these topics!<\/span><\/p>\n<p>Further Reading:<\/p>\n<ul>\n<li><a href=\"https:\/\/digitspark.co\/en\/blog\/%e3%80%90%e8%ae%80%e6%87%82%e6%95%b8%e6%93%9a%e3%80%91%e4%ba%ba%e4%ba%ba%e9%83%bd%e8%a6%81%e6%9c%89%e7%9a%84%e6%95%b8%e6%93%9a%e7%b4%a0%e9%a4%8a%ef%bc%9a%e6%95%b8%e6%93%9a%e6%ba%9d%e9%80%9a\/\" target=\"_blank\" rel=\"noopener\"><span dir=\"auto\"><span dir=\"auto\">[Understanding Data] Data Literacy Everyone Should Have: Data Communication<\/span><\/span><\/a><\/li>\n<\/ul>\n<p>References:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.books.com.tw\/products\/0010928251\" target=\"_blank\" rel=\"noopener\"><span dir=\"auto\"><span dir=\"auto\">Data Literacy: How the Data Literacy Guru Teaches You How to Communicate, Work, and Live with Data,<\/span><\/span><\/a><span dir=\"auto\"><span dir=\"auto\">\u00a0by Jordan Morrow<\/span><\/span><\/li>\n<li><a href=\"https:\/\/www.qlik.com\/us\/bi\/data-literacy\" target=\"_blank\" rel=\"noopener\">Data Literacy : Why it Matters for Your Business<\/a><\/li>\n<li><a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/a-data-and-analytics-leaders-guide-to-data-literacy\" target=\"_blank\" rel=\"noopener\">A Data and Analytics : Leader\u2019s Guide to Data Literacy<\/a><\/li>\n<li><a href=\"https:\/\/www.finereport.com\/tw\/data-analysis\/businessdataanalysis.html#%E6%8F%8F%E8%BF%B0%E6%80%A7%E5%88%86%E6%9E%90-%E7%99%BC%E7%94%9F%E4%BA%86%E4%BB%80%E9%BA%BC%EF%BC%9F\" target=\"_blank\" rel=\"noopener\"><span dir=\"auto\"><span dir=\"auto\">How to master business data analysis skills?<\/span><\/span><\/a><\/li>\n<\/ul>\n<blockquote><p>Digit Spark, part of Zhenhao Network Media Group, integrates data application services needed by enterprises in various aspects such as marketing and customer acquisition, opportunity development, and operational optimization; it leverages AI to connect business strategies and guide enterprises to optimize in all aspects.<\/p><\/blockquote>\n","protected":false},"featured_media":1550,"template":"","blog_category":[57,55],"class_list":["post-1549","blog","type-blog","status-publish","has-post-thumbnail","hentry","blog_category-data-driven","blog_category-industry-leading"],"acf":[],"_links":{"self":[{"href":"https:\/\/digitspark.co\/en\/wp-json\/wp\/v2\/blog\/1549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitspark.co\/en\/wp-json\/wp\/v2\/blog"}],"about":[{"href":"https:\/\/digitspark.co\/en\/wp-json\/wp\/v2\/types\/blog"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/digitspark.co\/en\/wp-json\/wp\/v2\/media\/1550"}],"wp:attachment":[{"href":"https:\/\/digitspark.co\/en\/wp-json\/wp\/v2\/media?parent=1549"}],"wp:term":[{"taxonomy":"blog_category","embeddable":true,"href":"https:\/\/digitspark.co\/en\/wp-json\/wp\/v2\/blog_category?post=1549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}